DocHub Support

Issues, Bugs & Troubleshooting

  • Support

    Just wondering if your system is down. I cannot open a document I am trying to complete and sign. Thanks...

    1 Agent Answer 0 Community Answers Jun 04, 2018 03:01PM CDT
  • Inserting Textboxes/Highlighting

    Hello, I have this issue that is very annoying and I cannot fix it. So basically when I insert text boxes i...

    1 Agent Answer 0 Community Answers Mar 29, 2018 08:52AM CDT
  • Google Drive 3rd party app permission requests / DocHub constantly req...

    Hello, I'm an avid user of both DocHub and Google Drive and all of it's functions incorporating othe...

    0 Community Answers Mar 19, 2018 05:24PM CDT
  • cannot access dochub when viewing PDF files on google drive

    for the last two years, I was able to access dochub at the top of my PDF files in my google chrome drive. all ...

    1 Agent Answer 0 Community Answers Mar 18, 2018 03:59PM CDT
  • Page Controls-Down?

    None of the features in the Page Controls area are currently working. When I right click within that section ...

    2 Agent Answers 2 Community Answers Mar 06, 2018 10:35AM CST
  • HTTP 400

    I am getting an HTTP error every time I try to download a document. It is a HTTP 400 error.

    2 Agent Answers 2 Community Answers Jan 19, 2018 09:37AM CST
  • Stuck at queued for importing.

    We have PDF's stored in drive and use Doc Hub to Edit and Mark up these PDF's. we are getting a mess...

    1 Agent Answer 0 Community Answers Jan 18, 2018 11:33AM CST
  • Download/Export not working

    Hi, I want to download some document and the Download/Export button to my computer or to gdrive do nothing....

    1 Agent Answer 0 Community Answers Jan 18, 2018 11:00AM CST
  • Frustrating wont load docs and it always has

    Document could not be imported: notFound: File not found: 0B037C3EhySj1ZzQyeG4zRmMyV29sNnNWQUIwbVJ1OXZFZHhz ...

    0 Community Answers Jan 09, 2018 07:54AM CST
  • Deleting an account fails with an error

    Deleting an account fails with "Error: function (){return(0,n.singularize)(this)}". Browser: Chro...

    1 Agent Answer 0 Community Answers Jan 04, 2018 02:10PM CST
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