DocHub Support

Issues, Bugs & Troubleshooting

  • trouble logging in through Dropbox

    I normally log in through dropbox. I am getting a message that says it won't authenticate. I do not have ...

    2 Agent Answers 0 Community Answers Sep 30, 2017 09:10PM CDT
  • Unable to Authenticate?

    I have been using DocHub for almost two years with no issues. Now I can't login with Dropbox on ANY of my...

    1 Agent Answer 0 Community Answers Sep 30, 2017 07:05PM CDT
  • Change Default Outbound email footer

    Hello, I went to setting/email/Outbound email footer, and tried to change the email footer. I chose option c...

    1 Agent Answer 0 Community Answers Sep 25, 2017 03:21PM CDT
  • DOCHUB NO LOADING OR WORKING

    When I go to the DocHub page on google chrome, different browsers, and through the chrome app the page loads a...

    4 Agent Answers 6 Community Answers Aug 31, 2017 12:23PM CDT
  • Control not working for selecting multiple pages in Page Controls

    I read on another forum that in the Page Controls section, you can select multiple pages, (to rotate them for ...

    0 Community Answers Jun 22, 2017 02:24PM CDT
  • why is it constantly crashing?

    I'm just trying to make some changes and download a simple document. it constantly gets a 500 error and c...

    1 Agent Answer 0 Community Answers Jun 02, 2017 04:24PM CDT
  • Text To Sign

    I used to be able to have Dochub send a text to a phone for that person to record a signature to keep on file....

    1 Agent Answer 0 Community Answers May 18, 2017 12:50PM CDT
  • Documents won't load

    Anyone having this issue right now? 4/24 ~4pm CST? Why now when I need to get stuff done???

    0 Community Answers Apr 24, 2017 04:11PM CDT
  • Dochub not working

    How come I open dochub I receive a "sorry... it's not you, it's us" message which prevents...

    1 Agent Answer 0 Community Answers Feb 28, 2017 01:04PM CST
  • 500 Error

    I'm trying to modify a PDF from a document I've already used on DocHub. It worked great the first ti...

    4 Agent Answers 2 Community Answers Feb 28, 2017 12:39PM CST
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