DocHub Support

Issues, Bugs & Troubleshooting

  • Hebrew file names

    PDFZen is unable to open files with hebrew letters from Google Drive. I renamed such a file to "aaa"...

    1 Agent Answer 0 Community Answers Sep 17, 2014 05:22AM CDT
  • Text downloads sideways

    When I add text to my PDF, it looks fantastic... until I download the edited copy. At that point it all of the...

    0 Community Answers Sep 16, 2014 08:10PM CDT
  • highlighting vertical in document, but highlightning is horisontal in ...

    I highlighted several portions of my document but when I opened the downloaded copy, that there were long vert...

    1 Agent Answer 0 Community Answers Sep 09, 2014 04:26AM CDT
  • highlighting not accurate in download

    I highlighted several portions of my document and was disappointed to discover, when I opened the downloaded c...

    0 Community Answers Sep 07, 2014 04:07PM CDT
  • anonymous plan

    Try uploading this pdf http://ntrs.nasa.gov/archive/nasa/casi.ntrs.nasa.gov/20100026676.pdf It has some ima...

    1 Agent Answer 0 Community Answers Sep 05, 2014 07:00PM CDT
  • Saving to Google Drive

    At the moment I am unable to see changes made in pdf zen on google drive. I open them in zen from drive; make...

    4 Agent Answers 4 Community Answers Sep 04, 2014 10:33AM CDT
  • I can't tab to enter a date when filling out W-9

    I was able to enter all information, including my signature, but when trying to type the date, there was no ke...

    0 Community Answers Sep 03, 2014 03:41PM CDT
  • CAN NOT UNDO DRAW

    CAN NOT UNDONE DRAW - MARKS ALL OVER CONTRACT WHICH CAN NOT BE UNDONE. HAVE TO REDONE ENTIRE 18 PAGE CONTRACT.

    2 Community Answers Sep 03, 2014 09:46AM CDT
  • TEXT SIDEWAYS

    TEXT IS NOT PRINTING VERTICALLY PER FORM IT IS SIDEWAYS HOW TO FIX

    1 Agent Answer 3 Community Answers Aug 28, 2014 08:41AM CDT
  • Text is in wrong orientation

    Added text to a pdf but when I save the text shows up in the correct position for landscape view but the sheet...

    3 Agent Answers 7 Community Answers Aug 18, 2014 03:11PM CDT
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