DocHub Support

Issues, Bugs & Troubleshooting

  • Download error

    Using Google Chrome, I have made text and drawing and signature edits to a pdf, my PDF wont download. It shows...

    4 Agent Answers 11 Community Answers Jun 03, 2014 01:48PM CDT
  • Buttons I selected are not showing as selected

    I have just spent an hour completing a form (which I have already filled out once but I couldn't reopen i...

    1 Agent Answer 2 Community Answers Jun 02, 2014 11:24AM CDT
  • Maximum PDF File Size?

    Our PDFs are 6 mb or so. Is this too big? It has been trying to load for about 10 minutes, and I suspect that ...

    1 Agent Answer 0 Community Answers May 15, 2014 01:41PM CDT
  • lost/mixed up pages

    Hi, Over the past few days I've noticed that PDFZen has been mixing up the order of the pages in my no...

    1 Agent Answer 0 Community Answers May 14, 2014 01:25PM CDT
  • Text illegible

    When documented, the text that is entered through PDFzen compacts into a tiny little space, seemingly the size...

    1 Agent Answer 2 Community Answers May 07, 2014 08:32AM CDT
support@macroplant.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=3112