DocHub Support

Issues, Bugs & Troubleshooting

  • Login Issues

    When logging in via gmail interface for log in using google ID, I get Bad Response 400 Error. how do i get ...

    0 Community Answers Aug 16, 2014 06:26AM CDT
  • Can't view PDF imported from Google Drive, even after saving a lo...

    - Details about the issue (please be as specific as possible) I was sent a lease application form in PDF form...

    1 Agent Answer 2 Community Answers Aug 16, 2014 12:50AM CDT
  • cyrillics not working

    Spend some time to fill the pdf but it appeared that your service unfortunately is not working with cyrillics.

    1 Agent Answer 0 Community Answers Aug 15, 2014 02:59PM CDT
  • instructions for use

    I would like a tutorial on how to use the editing icons thanks hf

    2 Agent Answers 4 Community Answers Aug 11, 2014 09:00PM CDT
  • cannot edit pdf

    The only buttons working are the signature and magnifying ones. I cannot get a cursor to edit a PDF, nor can I...

    1 Agent Answer 6 Community Answers Aug 01, 2014 02:04PM CDT
  • PDF docs open in near microscopic view

    I've opened the PDF doc with PDFzen and it is shown so close up that I can only see 6-7 words on full scr...

    1 Agent Answer 2 Community Answers Jul 21, 2014 11:59AM CDT
  • trial and want to unsubscribe

    I AGREED to t&c by signing up for the website; where do I find a copy of those terms and conditions? If...

    2 Agent Answers 1 Community Answer Jul 12, 2014 08:33PM CDT
  • Loved it first try hate it now

    I was able to open a PDF and start annotating no problem; it was a practice run for my husband who has to fill...

    0 Community Answers Jun 27, 2014 11:37AM CDT
  • signature field in landscape orientation

    When the page is oriented as landscape, the signature field downloads as if it's in portrait orientation.

    1 Agent Answer 1 Community Answer Jun 24, 2014 09:49AM CDT
  • Signature placement incorrect when downloading

    Using Google Chrome and Macbook Pro 13", I'll place and resize a signature, but when downloading, it...

    0 Community Answers Jun 08, 2014 11:21PM CDT
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