DocHub Support

Issues, Bugs & Troubleshooting

  • White screen when attempting to reach DocHub

    When I try to access DocHub all I get too is a white screen. I've tried different accounts, browsers, and...

    2 Agent Answers 1 Community Answer Aug 28, 2016 10:31AM CDT
  • resizing text box deletes text in box

    whenever i type in text into the text box i create and resize it, the text all dissapears except for the first...

    1 Agent Answer 0 Community Answers Aug 10, 2016 11:10AM CDT
  • Text tool problem

    I am trying to have my students use DocHub to annotate a text. When my students and I try to use the text tool...

    1 Agent Answer 0 Community Answers Aug 09, 2016 10:12AM CDT
  • need attencion with scams and people creating accouns from the new add...

    gogle crome and other apps are getthing into may apple desck computer and my movil divices and stilling my ede...

    1 Agent Answer 0 Community Answers Aug 09, 2016 12:24AM CDT
  • Delete organization that I created

    How do I delete the organization that I created and delete account

    1 Agent Answer 0 Community Answers Jul 29, 2016 02:55PM CDT
  • printer issues

    I am not able to print from DocHub. When I click on the printer icon, it spins and nothing ever prints out. ...

    1 Agent Answer 0 Community Answers Jul 29, 2016 02:34PM CDT
  • Paid ACCT. issue - ( name: cannot be an email address )

    I am experiencing from time to time a message that can't be true as the email addresses I am adding are a...

    1 Agent Answer 0 Community Answers Jul 25, 2016 12:00PM CDT
  • Required Field Prompt Not Recognizing Mouse Drawn Signature

    I uploaded a document, created fields for the client to populate including a field for them to sign. I need th...

    1 Agent Answer 0 Community Answers Jul 21, 2016 10:28PM CDT
  • send email

    my email are being send by me,but are not being receive

    1 Agent Answer 0 Community Answers Jul 21, 2016 08:04AM CDT
  • "Create Signature..." button not working

    I am trying to create a signature with the sign tool and when I click the "Create Signature..." opti...

    1 Agent Answer 0 Community Answers Jun 24, 2016 11:04AM CDT
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