DocHub Support

Issues, Bugs & Troubleshooting

  • Check box field appears to be ticked on the screen but not on the prin...

    When I fill out a form, all of the checkboxes are ticked on the screen but when I try to print, the print prev...

    0 Community Answers Jun 08, 2016 09:50PM CDT
  • Fax option

    how do I fax this document?? There is no sent option, only copy and destroy

    1 Agent Answer 0 Community Answers Jun 05, 2016 02:52PM CDT
  • Quantity of emails

    I am a new user of DocHub and was unaware that only 3 emails could be sent per day. I sent 3 emails yesterday ...

    1 Agent Answer 0 Community Answers Jun 05, 2016 05:26AM CDT
  • Can't upload a signature image

    Hi, I can't upload a signature image. I'm on Windows 8. I've tried Firefox 46 and Chrome 50. I...

    1 Agent Answer 0 Community Answers Jun 03, 2016 02:39AM CDT
  • document is being changed once saved

    Every time I fill in my fields and go to save the document, it automatically changes my state field and countr...

    1 Agent Answer 0 Community Answers May 23, 2016 11:50AM CDT
  • DOCHUB IS BLANK

    When I try to open a document from Google Drive, nothing happens. No spinning wheel, just nothing...a white sc...

    2 Agent Answers 1 Community Answer May 20, 2016 05:06PM CDT
  • Compatibility

    I am wondering if this is compatible with other readers. I'm uploading some edited docs for a test for w...

    1 Agent Answer 0 Community Answers May 18, 2016 09:19PM CDT
  • Adding a Signature malfunctioning

    Under 'Sign' I select the signature & drag to spot on doc. As soon as 'the drag' is on...

    1 Agent Answer 0 Community Answers May 17, 2016 11:43AM CDT
  • Deleting a Page

    I am unable to delete a page under the Page Control window. It has worked for me in the past but not for last ...

    1 Agent Answer 0 Community Answers May 17, 2016 11:38AM CDT
  • unable to add signature

    I am currently unable to add my signature to a shared document. Is there a limit to how many times one can use...

    1 Agent Answer 0 Community Answers May 03, 2016 04:37PM CDT
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