DocHub Support

Issues, Bugs & Troubleshooting

  • document is being changed once saved

    Every time I fill in my fields and go to save the document, it automatically changes my state field and countr...

    1 Agent Answer 0 Community Answers May 23, 2016 11:50AM CDT
  • DOCHUB IS BLANK

    When I try to open a document from Google Drive, nothing happens. No spinning wheel, just nothing...a white sc...

    2 Agent Answers 1 Community Answer May 20, 2016 05:06PM CDT
  • Compatibility

    I am wondering if this is compatible with other readers. I'm uploading some edited docs for a test for w...

    1 Agent Answer 0 Community Answers May 18, 2016 09:19PM CDT
  • Adding a Signature malfunctioning

    Under 'Sign' I select the signature & drag to spot on doc. As soon as 'the drag' is on...

    1 Agent Answer 0 Community Answers May 17, 2016 11:43AM CDT
  • Deleting a Page

    I am unable to delete a page under the Page Control window. It has worked for me in the past but not for last ...

    1 Agent Answer 0 Community Answers May 17, 2016 11:38AM CDT
  • unable to add signature

    I am currently unable to add my signature to a shared document. Is there a limit to how many times one can use...

    2 Agent Answers 1 Community Answer May 03, 2016 04:37PM CDT
  • DOCHUB EM PORTUGUES

    HÁ DOCHUB EM PORTUGUÊS? COMO MUDAR LINGUAGEM? GRATO PELA GENTILEZA DA RESPOSTA POR EMAIL.

    1 Agent Answer 0 Community Answers Apr 21, 2016 07:24PM CDT
  • language

    I had this problem about a month or so ago, Doc hub was working great I loved it and then one day I get on and...

    2 Agent Answers 0 Community Answers Apr 19, 2016 07:41PM CDT
  • Sign function not working

    I can select my signature from the list but am unable to place it in the document. I have a paid account so I...

    1 Agent Answer 0 Community Answers Apr 12, 2016 06:46PM CDT
  • can't send an edited document from dochub to Google Drive

    We have always been able to send edited documents from DocHub to Google Drive until today. Has something chan...

    1 Agent Answer 0 Community Answers Apr 11, 2016 08:57AM CDT
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