DocHub Support

Issues, Bugs & Troubleshooting

  • Cannot sync to Google Drive or print my modified document

    I opened a PDF with DochHub on my Chromebook and am unable to print or sync the document to my Google Drive. W...

    1 Agent Answer 0 Community Answers Feb 27, 2016 02:52PM CST
  • The Login with Dropbox isn't working?

    When I click on the "Authenticate" or "Login with Dropbox" It takes me to a blank page. If...

    2 Agent Answers 1 Community Answer Feb 27, 2016 12:10PM CST
  • Print button Perpetual Load

    When I click the print button on the top left or from the menu in the top right, nothing happens aside from th...

    2 Agent Answers 1 Community Answer Feb 25, 2016 11:37AM CST
  • oops message

    I'm new to DocHub and can't get my document to e-mail. I get the oops message unable to send, pleas...

    1 Agent Answer 0 Community Answers Jan 26, 2016 03:10PM CST
  • "oop" message

    I'm new to doc hub. I created a template. when I try to send it as attachment to email, I get "Oops&...

    1 Agent Answer 0 Community Answers Jan 25, 2016 03:14PM CST
  • Cannot finalize modified document

    When I signed my document the finalize button came up, but when I tried to finalize I got an oops message. Now...

    1 Agent Answer 0 Community Answers Jan 24, 2016 09:30AM CST
  • "oops" erroe message when attempting to email as attachment

    I have used dochub to email contracts for work many times but today an error occurred when I tried to email a ...

    3 Agent Answers 4 Community Answers Jan 24, 2016 08:42AM CST
  • old way of doing things

    How do I get back the way it was in manage fields? It no longer has signature, initial, date, etc?

    1 Agent Answer 0 Community Answers Jan 21, 2016 06:17PM CST
  • Template fill a copy doesn't load

    Hi guys, Anytime me or my staff try to "fill a copy" of a template it doesn't load. Happens ...

    1 Agent Answer 0 Community Answers Jan 19, 2016 08:05PM CST
  • signature

    every time I try to upload my signature (in any format) it does not work. I hit sign, create signature, uploa...

    1 Agent Answer 0 Community Answers Jan 14, 2016 10:02AM CST
support@macroplant.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=3112