DocHub Support

Issues, Bugs & Troubleshooting

  • Bugs

    When i try to place a text box, it scrolls down the page and does not place anything. Please help because this...

    2 Agent Answers 1 Community Answer Mar 21, 2016 02:14PM CDT
  • DocHub not loading

    When I go to the DocHub page on google chrome, different browsers, and through the chrome app the page loads a...

    2 Agent Answers 2 Community Answers Mar 15, 2016 07:03PM CDT
  • Type Tool not responding

    Using Galaxy Note 5 with Chrome. Tried using typing tool, and I receive the following error: "An error...

    1 Agent Answer 1 Community Answer Mar 12, 2016 09:08AM CST
  • signature oops

    Hi, After creating (or choosing) a signature, I get a large OOPS error window that's long and vertical...

    1 Agent Answer 0 Community Answers Mar 11, 2016 04:40PM CST
  • Cannot sync to Google Drive or print my modified document

    I opened a PDF with DochHub on my Chromebook and am unable to print or sync the document to my Google Drive. W...

    1 Agent Answer 0 Community Answers Feb 27, 2016 02:52PM CST
  • The Login with Dropbox isn't working?

    When I click on the "Authenticate" or "Login with Dropbox" It takes me to a blank page. If...

    2 Agent Answers 1 Community Answer Feb 27, 2016 12:10PM CST
  • Print button Perpetual Load

    When I click the print button on the top left or from the menu in the top right, nothing happens aside from th...

    2 Agent Answers 1 Community Answer Feb 25, 2016 11:37AM CST
  • oops message

    I'm new to DocHub and can't get my document to e-mail. I get the oops message unable to send, pleas...

    1 Agent Answer 0 Community Answers Jan 26, 2016 03:10PM CST
  • "oop" message

    I'm new to doc hub. I created a template. when I try to send it as attachment to email, I get "Oops&...

    1 Agent Answer 0 Community Answers Jan 25, 2016 03:14PM CST
  • Cannot finalize modified document

    When I signed my document the finalize button came up, but when I tried to finalize I got an oops message. Now...

    1 Agent Answer 0 Community Answers Jan 24, 2016 09:30AM CST
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