DocHub Support

Issues, Bugs & Troubleshooting

  • language

    I had this problem about a month or so ago, Doc hub was working great I loved it and then one day I get on and...

    2 Agent Answers 0 Community Answers Apr 19, 2016 07:41PM CDT
  • Sign function not working

    I can select my signature from the list but am unable to place it in the document. I have a paid account so I...

    1 Agent Answer 0 Community Answers Apr 12, 2016 06:46PM CDT
  • can't send an edited document from dochub to Google Drive

    We have always been able to send edited documents from DocHub to Google Drive until today. Has something chan...

    1 Agent Answer 0 Community Answers Apr 11, 2016 08:57AM CDT
  • Checked boxes

    Hi, I am trying to fill out a tax form. In the form, there are three boxes, single, married, etc. Well the...

    1 Agent Answer 0 Community Answers Apr 09, 2016 08:01PM CDT
  • Japanese characters not recognized

    I have uploaded a .odt file with japanese caracters in it (クリス for instance), and after the upload the documen...

    1 Agent Answer 0 Community Answers Apr 03, 2016 07:55PM CDT
  • Bugs

    When i try to place a text box, it scrolls down the page and does not place anything. Please help because this...

    2 Agent Answers 1 Community Answer Mar 21, 2016 02:14PM CDT
  • DocHub not loading

    When I go to the DocHub page on google chrome, different browsers, and through the chrome app the page loads a...

    2 Agent Answers 2 Community Answers Mar 15, 2016 07:03PM CDT
  • Type Tool not responding

    Using Galaxy Note 5 with Chrome. Tried using typing tool, and I receive the following error: "An error...

    1 Agent Answer 1 Community Answer Mar 12, 2016 09:08AM CST
  • signature oops

    Hi, After creating (or choosing) a signature, I get a large OOPS error window that's long and vertical...

    1 Agent Answer 0 Community Answers Mar 11, 2016 04:40PM CST
  • Cannot sync to Google Drive or print my modified document

    I opened a PDF with DochHub on my Chromebook and am unable to print or sync the document to my Google Drive. W...

    1 Agent Answer 0 Community Answers Feb 27, 2016 02:52PM CST
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