DocHub Support

Issues, Bugs & Troubleshooting

  • pdf sent for signature does not display second page when sent for sign...

    me - chrome client - IE created pdf copy from template to send for input and signature. First page show bu...

    0 Community Answers Dec 01, 2015 10:14AM CST
  • Why does the info in turn sideways

    the form looks completely normal until we finalize it and them the infomation filled in turns sideways, the si...

    1 Agent Answer 1 Community Answer Nov 25, 2015 09:55AM CST
  • Sign Request - signature rotated

    I sent a sign request and everything looked ok from the signer's view, but once the signer clicked finali...

    1 Agent Answer 0 Community Answers Nov 24, 2015 04:43PM CST
  • doesn't email doc

    I used your program twice successfully, and the next time, even though I got confirmation: your doc was succes...

    1 Agent Answer 0 Community Answers Nov 23, 2015 05:55PM CST
  • DocHub

    I've not been able to get DocHub to work since yesterday. It acts like it's loading and the tab at ...

    1 Agent Answer 0 Community Answers Nov 11, 2015 11:43AM CST
  • finalize button not working

    I have been using DocHub for a few days now- ts been smooth and perfect but all of a sudden there are some peo...

    1 Agent Answer 0 Community Answers Nov 11, 2015 11:28AM CST
  • website just spinning

    Hi I have been trying to use dochub website all morning and I just get the spinning icon when I try to save or...

    2 Agent Answers 2 Community Answers Nov 10, 2015 11:46AM CST
  • Printing to PDF results in blank document

    When I attempt to print a document (Print to PDF in order to email) it just generates a 1 page (mostly) blank ...

    1 Agent Answer 0 Community Answers Nov 08, 2015 02:14PM CST
  • Trouble saving/downloading/printing a document

    I have been trying for 30 minutes to save or email or download a PDF document through DocHub. It is rather la...

    1 Agent Answer 1 Community Answer Nov 06, 2015 02:37PM CST
  • Page not loading

    Hello, when we open Dochub from our Safari internet browser, the Macroplant LLC appears in the browser but the...

    1 Agent Answer 0 Community Answers Nov 05, 2015 02:16AM CST
support@macroplant.com
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