DocHub Support

Issues, Bugs & Troubleshooting

  • website down?

    Wondering if the website is down, and if so, when the issues might be resolved. Thanks

    2 Agent Answers 1 Community Answer Nov 04, 2015 01:44PM CST
  • error code 404

    I am getting error code 404 when I try to open my document from google with dochub. What's going on?

    1 Agent Answer 0 Community Answers Oct 20, 2015 10:59PM CDT
  • Unable to download 130 page pdf

    Attempting to download a pdf file to send over my gmail account from DocHub. I select from the drop down menu ...

    1 Agent Answer 0 Community Answers Oct 08, 2015 03:42PM CDT
  • incompatibility with google drive

    doc-hub was suggested to me as a way to sign pdf's from one of my shared folder's on google drive/ H...

    1 Agent Answer 0 Community Answers Oct 01, 2015 05:41AM CDT
  • How to italicize SINGLE WORDS in dochub?

    Please help me figure out how to italicize single words in dochub. For some ungodly reason, when I am editing ...

    1 Agent Answer 0 Community Answers Sep 18, 2015 12:20PM CDT
  • Issue with printing pdfs containing highlighted blocks

    When I export a document to a pdf and print it, there is an issue with the way highlighted portions get printe...

    1 Agent Answer 0 Community Answers Sep 14, 2015 02:58PM CDT
  • cannot send email

    I am trying to send a document through email, I have entered email addresses, I click send, it says it's ...

    2 Agent Answers 1 Community Answer Sep 10, 2015 10:04PM CDT
  • export to g drive some of my textboxes delete.

    we use dochub to complete assignments in my paperless class. when i export my completed work to g drive, then ...

    1 Agent Answer 2 Community Answers Sep 09, 2015 11:01AM CDT
  • Draft Recovery

    I was editing and adding text to a document in Doc Hub and I accidentally clicked out of it and it didn't...

    1 Agent Answer 0 Community Answers Sep 03, 2015 01:50AM CDT
  • signature ends up vertical

    Often when we use a signature on a doc, its appears fine until we hit finalize, then it turns vertical. It hap...

    0 Community Answers Aug 13, 2015 04:47PM CDT
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