DocHub Support

Issues, Bugs & Troubleshooting

  • finalize button not working

    I have been using DocHub for a few days now- ts been smooth and perfect but all of a sudden there are some peo...

    1 Agent Answer 0 Community Answers Nov 11, 2015 11:28AM CST
  • website just spinning

    Hi I have been trying to use dochub website all morning and I just get the spinning icon when I try to save or...

    2 Agent Answers 2 Community Answers Nov 10, 2015 11:46AM CST
  • Printing to PDF results in blank document

    When I attempt to print a document (Print to PDF in order to email) it just generates a 1 page (mostly) blank ...

    1 Agent Answer 0 Community Answers Nov 08, 2015 02:14PM CST
  • Trouble saving/downloading/printing a document

    I have been trying for 30 minutes to save or email or download a PDF document through DocHub. It is rather la...

    1 Agent Answer 1 Community Answer Nov 06, 2015 02:37PM CST
  • Page not loading

    Hello, when we open Dochub from our Safari internet browser, the Macroplant LLC appears in the browser but the...

    1 Agent Answer 0 Community Answers Nov 05, 2015 02:16AM CST
  • website down?

    Wondering if the website is down, and if so, when the issues might be resolved. Thanks

    2 Agent Answers 1 Community Answer Nov 04, 2015 01:44PM CST
  • error code 404

    I am getting error code 404 when I try to open my document from google with dochub. What's going on?

    1 Agent Answer 0 Community Answers Oct 20, 2015 10:59PM CDT
  • Unable to download 130 page pdf

    Attempting to download a pdf file to send over my gmail account from DocHub. I select from the drop down menu ...

    1 Agent Answer 0 Community Answers Oct 08, 2015 03:42PM CDT
  • incompatibility with google drive

    doc-hub was suggested to me as a way to sign pdf's from one of my shared folder's on google drive/ H...

    1 Agent Answer 0 Community Answers Oct 01, 2015 05:41AM CDT
  • How to italicize SINGLE WORDS in dochub?

    Please help me figure out how to italicize single words in dochub. For some ungodly reason, when I am editing ...

    1 Agent Answer 0 Community Answers Sep 18, 2015 12:20PM CDT
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found