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Password reset

Carlton Oct 23, 2017 10:05AM CDT

How do I change my password? The "reset password" link is not working.

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Mike Oct 23, 2017 05:44PM CDT Macroplant Agent

I see your DocHub account is authenticated and linked to your Google login credentials, so you don’t have a password that is dedicated entirely to DocHub.com. This means that when you first used DocHub, you chose to Login with Google which is the most convenient method for signing up and logging in to DocHub.com and makes your web experience much more seamless when moving from one application to another within Google’s suite of web applications and 3rd party ones like DocHub. The technology used for this is Google’s OAUTH authentication system. Whenever you are logged in to your Google account in a web browser, you can navigate to DocHub.com and choose the Login with Google option (the green button), and it will log you into DocHub without having to enter any email or password. This is the same technology that most websites and some apps offer now to make it more convenient for you where you can choose to signup with your Facebook or Google or other online account information instead of being forced to fill out several fields with redundant personal information that Facebook or Google, etc. already have on file for you.

If you’d still like to change the password for your entire Google account which will also change it for all OAUTH logins for 3rd party apps like DocHub, just click on Google’s help article below for instructions on how to do so:

https://support.google.com/accounts/answer/41078

If you would still prefer to create a separate and new login password for DocHub.com and not rely on Google’s OAUTH system to log you in, then you can choose to set a new and separate DocHub login password at the link below. The password you set will then become your official password to log in to https://dochub.com, and you will no longer be able to use Google’s OAUTH for seamless logins, so be sure to make a note of it somewhere.

https://dochub.com/users/password/new

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