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Dochub truncating file name that contain a period in the name

Doug Holbrook Nov 03, 2017 08:27AM CDT

Dochub truncating file names from google drive that contain more than one dot. For example
IF we submit a bunch of documents for signed like

Software 1.0 Design Document 01
Software 1.0 Design Document 34
Software 1.0 Design Document 78

So we put in about 100 documents like this and had multiple people sign each of the documents (a time consuming under taking).

The problem is when we go to download the documents they are all named the same

Software 1
Sofrware 1 (1)
Software 1 (2)
Software 1 (3)

This creates a big mess can you please fix ASAP.

Up 0 rated Down
Mike Nov 03, 2017 12:57PM CDT Macroplant Agent

Thanks for letting us know about this filename bug when the PDF has a dot in the middle. I was able to reproduce it and have escalated it to our web team for an urgent fix.

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