DocHub Support

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Stuck at queued for importing.

Aaron Jan 18, 2018 11:33AM CST

We have PDF's stored in drive and use Doc Hub to Edit and Mark up these PDF's. we are getting a message when transferring to DocHub Queued of importing. We have 3.03 Download and 1.35 upload. I know this is not that good of an internet speed but it has worked for the last 2 months at this speed. I hate these issue. I don't have time to read a book on fixes. There is nobody to call and if I email my issue to Doc Hub they say it will take up to 24 hours to get back to me. Whatever!!!

Any Ideas on what I could do better in life not to have this issue or to have is resolved in the next 5 minutes.

Thanks
Aaron

Up 1 rated Down
Mike Jan 18, 2018 01:29PM CST Macroplant Agent

We experienced a very brief server issue that affected opening and exporting documents, but it should all be back to normal now.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@macroplant.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete