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blank page when logged in

Alan Renberger Jun 28, 2018 02:32PM CDT

I was working on a document wednesday and went back to work on it last night but am not able to view it, i just get a blank page., there is some source code but nothing visible. Any ideas

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Mike Jun 28, 2018 02:46PM CDT Macroplant Agent

To help us investigate the issue, it would be helpful to gather some error logs from your web browser. First, you’ll need to reproduce the issue by doing exactly what you did before and once it’s been recreated, open your web browser’s Console panel by right-clicking on the webpage and choose Inspect or Inspect Element from the context menu and select the Console tab in the panel that opens from the bottom of the page and then copy any of the errors you see in red text by highlighting them and pressing Control-C (PC) or Command-C (Mac) and paste them into your reply (or send a screenshot of the red errors). You might see error code numbers such as 404, 500, 503, etc followed by more information about that error in red text.

Then, you can post them here or submit a support ticket and include them in your new email case.

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