DocHub Support

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Can Not Type in Fillable Fields

Bailey Dec 04, 2018 02:00PM CST

I have been editing documents all day and now the program will not let me write in the editable fields. Instead when I try to type it does weird things like changes to a different tool from the top tool bar. I don't understand what's going wrong because it has been working fine until now. The problem persists if I reboot the computer or attempt to edit on a different computer.

Up -5 rated Down
Mike Dec 04, 2018 02:40PM CST Macroplant Agent

We just pushed an update to fix this issue, so please try filling a text field now and if it’s still an issue, refresh the page and try again.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)
support@macroplant.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete